Start Your Journey With Us
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be part of something bigger that yourself, join a team where everyone has a voice. Belong to a community where you are included. Be inspired by what's possible and discover your own future. Be challenged, grow and achieve your ambition. At Marriott, be yourself. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.
What you'll do
- The Guest Relations Supervisor responds to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction.
- Take and confirm reservations and cancellations.
- Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Respond to guest requests for special arrangements or services (e.g., spa services, transportation, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.
- Contact appropriate individual or department as necessary to resolve guest requests.
What we’re looking for
- Work experience as Supervisor Front Office/Guest Relations or related field.
- Associate degree (MBO) in Hospitality Management
- Maintain an attitude and commitment to provide excellent service to all guests and associates.
- Distinct team spirit
- Absolute reliability and sense of responsibility
- Flexibility, solution-oriented action and multitasking skills
- MS Office knowledge, as well as knowledge of the hotel program Opera is plus
- Good knowledge and practice of Business English
- Great Hospitality Skills
Location
Willemstad, Curaçao
Publication date
19.11.2024
Contact person
Sargo Ribeiro
