Bellman

Approach all encounters with guests and employees in a friendly service-oriented manner. Always maintain a friendly and warm demeanor. Greet and welcome all guests approaching the Front Desk in accordance with Curaçao Marriott Beach Resort standards. Assists guest with problems with hotel services. Provide information on the geographical area. Suggest site-seeing locations and arrange tours. Employees must always be attentive friendly helpful and courteous to all guests’ managers and all other employees. Arrange transportation needs for guests.

• High School diploma or equivalent required
• Experience in a hotel or a related field preferred
• Must be able to convey information and ideas clearly
• Must maintain composure and objectivity while under pressure
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must work well in stressful high-pressure situations
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
• Must speak fluent English